Website Terms and Conditions
Last Updated: 27/11/2024
1. Introduction
Welcome to FKSC Ltd T/A The Skin Clinic ("we," "us," or "our"). These Terms and Conditions (the "Terms") govern your access to and use of our website (www.theskinclinicuk.co.uk and www.theskinclinicuk.com) (the "Site") and the services we offer, including but not limited to booking appointments, purchasing products, and subscribing to our newsletters and offers (collectively, the "Services"). By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Site.
2. Definitions
In these Terms, the following definitions shall apply:
"User" or "You": Refers to any individual or entity accessing or using our Site.
"Services": Encompasses all services and products offered through our Site.
"Contract": The legally binding agreement between you and us for the provision of Services, arising from your booking or purchase through our Site.
3. Eligibility
To use this Site, you must be at least 18 years of age. By using our Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are under 18, you may only use our Site with the consent of a parent or guardian.
4. Account Registration
4.1 Account Creation
To book appointments or purchase products, you may be required to create an account on our Site. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
5. Services Offered
5.1 Service Descriptions
We strive to ensure that all descriptions and images of our Services on the Site are as accurate as possible. However, we do not warrant that such descriptions or images are entirely accurate, complete, or error-free.
5.2 Availability
All Services are subject to availability. We reserve the right to withdraw or amend any Service offered on our Site without prior notice. If you have made a booking and the Service is no longer available, we will inform you as soon as possible.
6. Booking Appointments and Purchases
6.1 Appointment Booking
To book an appointment for any of our Services, you must complete the online booking form on our Site. By submitting a booking request, you confirm that the information provided is accurate and complete.
6.2 Order Confirmation
Once your booking or order is received, we will send you an email confirmation containing the details of your appointment or purchase. A Contract between you and us will only be formed when we send you this confirmation.
6.3 Payment
Payment for Services and products can be made via the methods specified on our Site. All payments must be received in full before the provision of Services, unless otherwise agreed.
7. Prices and Payment Terms
7.1 Pricing
Prices for our Services are based on individual treatment plans and will be provided during your consultation. A "starting at" price is displayed on our Site for reference purposes only. All prices are inclusive of VAT where applicable and may be subject to change without notice.
7.2 Payment Methods
We accept various payment methods, which will be specified on the Site. By providing your payment information, you warrant that you are authorized to use the payment method and that the information provided is accurate and complete.
7.3 Payment Security
We take reasonable measures to protect your payment information and use secure payment processors. However, we cannot guarantee the security of any information transmitted over the internet.
8. Cancellation and Refund Polic
8.1 Cancellation of Appointments
If you wish to cancel or reschedule an appointment, please provide us with at least 48 hours' notice. Failure to do so may result in a cancellation fee equivalent to 100%.
8.2 Refunds for Products
Refunds for products purchased through our Site are subject to our Returns Policy, which is available on our Site. Products must be returned in their original condition and packaging, and you must notify us of your intention to return a product within 14 days of receipt.
9. User Conduct
9.1 Prohibited Activities
You agree not to use the Site for any unlawful or prohibited purpose, including but not limited to:
Engaging in any fraudulent activities.
Interfering with or disrupting the security, integrity, or performance of the Site.
Transmitting any viruses, malware, or harmful code.
Attempting to gain unauthorized access to any portion of the Site or any other systems or networks connected to the Site.
9.2 User Content
If you submit or post any content on our Site, you grant us a perpetual, non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute such content in any medium. You represent and warrant that you have the right to upload such content and that it does not violate any third-party rights.
9.3 User-Generated Content Not Approved by Us
We do not endorse or approve any user-generated content posted on our Site. We are not responsible for the content, accuracy, or reliability of any such user-generated content and reserve the right to remove any content that we deem inappropriate or unlawful.
10. Intellectual Property Rights
10.1 Ownership
All content, trademarks, and other intellectual property rights in the Site and its content, including but not limited to text, graphics, logos, images, and software, are the property of [Your Company Name] or our licensors. You may not reproduce, distribute, or otherwise exploit any content without our prior written consent.
10.2 License to Use the Site
We grant you a limited, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial use, subject to these Terms.
10.3 Trademarks
All trademarks, service marks, and trade names displayed on our Site are registered and unregistered trademarks of [Your Company Name] and others. You may not use any trademarks without our prior written consent.
11. Linking to Our Site
11.1 Linking Policy
You may link to our Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.
11.2 Third-Party Links
Our Site may contain links to third-party websites. We have no control over the content of these sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of such websites is at your own risk.
12. Limitation of Liabilit
12.1 No Liability for Consequential Loss
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or the Services, including but not limited to loss of profits, data, or other intangible losses.
12.2 Disclaimer of Warranties
We do not warrant that the Site will be secure, uninterrupted, or free from errors or viruses. You are responsible for implementing sufficient procedures to satisfy your own requirements for the accuracy of data input and output.
13. Viruses and Security
13.1 No Responsibility for Viruses
We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs, and platform to access our Site. You should use your own virus protection software.
13.2 You Must Not Introduce Viruses
You must not misuse our Site by knowingly introducing viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored, or any server, computer, or database connected to our Site.
14. Indemnity
You agree to indemnify and hold harmless [Your Company Name], its affiliates, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising out of or in connection with your use of the Site or your breach of these Terms.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Changes to These Terms
We reserve the right to amend these Terms from time to time. Any changes will be posted on this page, and your continued use of the Site after such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for any updates.
17. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
FKSC Ltd T/A The Skin Clinic
27 Horsham Close, Bury. BL81XY
07760302930